Privacy Policy

Privacy Policy Lotus Asia Tours

This privacy policy sets out the privacy practices for this site, www.lotusasiatours.com. We want our users to always be aware of any personal information and data (“Information”) we collect when you access to our site, how we use it, and under what circumstances, if any, we disclose it. We are committed to protect and respect the privacy of the Information collected from our customer by complying with the data protection principles and provisions under applicable laws.

Personal Data Collection

This website uses forms in which you provide us with Information, that is relevant to your travel arrangements with Lotus Asia Tours. We use such only when it will be important for us to contact you regarding your enquiries and bookings. We do not share such Information with any third parties.

Personal Data Usage

The Information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses:

  • Improvement of the contents of our website;

  • Sending newsletters with personalised information;

  • Conducting surveys to measure and improve our performance;

  • Planning accurate travel and event itineraries;

  • Provide information or general support;

  • Facilitating payment for travel services rendered; and

  • Maintaining ongoing business communications with partners and clients.

 

Our staff may also use the information collected through this website to seek further clarification and/or additional information in order to help meet our customers’ requirements. We never sell or give away this information to any third party. It is only gathered to contact the users about services on our site for which an expression of interest has been logged with us.

Tracking

Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information. You can prevent the storage of cookies by a corresponding setting on your browser software, however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

Security

This site operates fully under Secure Socket Layer (SSL) and has security measures in place to protect the loss, misuse and alteration of the information under our control. This site also contains links to other sites. Lotus Asia Tours is not responsible for the privacy practices or the content of other sites specified herein.

Changing Your Communication Preferences

As a customer of Lotus Asia Tours, you may alter your customer information or opt-out of receiving communications from us at any time by contacting us at  latgroup@lotusasiatours.com.

We Are Subjected To Local Laws

As stated previously in this policy, we will never give out and/or disclose your information for the purpose not specified under the clause Personal Data Usage above. The only exceptions to this is, if and to the extent we are required by any applicable law, in the good-faith believe that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.

Consent

By submitting your Information using our forms, you hereby consenting to the collection, processing, usage and disclosure of the Information collected as set out in this privacy policy. In the event you no longer consent to, or desire to restrict the usage of your Information submitted into our site, please contact us via the contact details below:

LAT Group

D-5-4 Megan Avenue 1

189 Jalan Tun Razak

50400 Kuala Lumpur, Malaysia

Tel: +603 2161 7075

Fax: +603 2161 7084

Email: latgroup@lotusasiatours.com